I hate AT&T Wireless. I hate them with all the rage and visceral hatred reserved for really crappy bosses and ungrateful relatives. Here’s why.
I have an iPhone. The only way I can make an iPhone work is to connect it up to the AT&T Wireless suck-o-meter. AT&T knows this and they press their advantage. Only 900 minutes and 1500 text messages a month for an insane amount of money. I also have a Verizon Wireless account that services five phones, has 1500 minutes and unlimited text messaging for $38.00/month LESS.
I hate AT&T Wireless.
Not because they are more expensive, but because they take extreme advantage of their advantage they have over me right now. When I am able to use my iPhone over another network, I am dumping them.
Brands create loyal customers, champions and evangelists when they have an advantage and DON’T exploit it by over-charging their customers. All things change and eventually, I will break free. While AT&T Wireless may have made out with a few extra bucks while I was in their prison, they squandered the opportunity to get my money during a lifetime.
I hate AT&T Wireless. Passionately and completely.