I just got done speaking with an American Express rep to pay my bill. I had to call them because I missed the bill pay window between 3:00-7:00am where their web site will actually work to pay my bill.
It got to think about stuff I “know” to be true, even though other dogs swear they aren’t having the same problems.
I KNOW the Amex web site will not work during business hours.
I KNOW the Chase drive-through will make me wait for hours after 2:00pm on Fridays.
I KNOW the shake machine at the Burger King in Englewood will be broken.
I KNOW Time Warner will not really send someone out between the hours of 8:00-12:00am and I should just set aside an entire day.
I KNOW the only flights that ever leave on time from the Dayton International Airport are the first one and the last one of the day.
I KNOW any rental car company will not have a sub compact car available when I arrive.
I KNOW I will not be able to get out of Meijers without waiting in line at the register, even though I will have found everything I needed.
I KNOW my cell phone bill will never be what I was told when I signed up for the plan.
I KNOW the latest gadget I bought will not be compatible with anything else I own.
I KNOW that “no assembly required” really does require assembly.
I KNOW the directions someone just gave me that includes the phrase “you can’t miss it” will not actually get me where I’m going.
I KNOW portable electronic devices will have a 50lb power brick attached to the cord.
What else do YOU know that customer service reps tell you never happens to other people?
Contributed:
@Eva_Abreu via Twitter: I know that I’ll press 3, then 6, then 2, then hold for 13 min. only to get disconnected!