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USPS

Experts, experts everywhere

September 26, 2009

Yesterday on our afternoon walk, Sallie was having a bit of trouble walking straight and she was getting her leash all tangled up in my legs, so since we were only a block and a half away from home, I unsnapped it and kept walking. A few minutes later, I hear this woman yelling at [...]

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How the US Postal Service blows its brand every December

December 14, 2008

Every December, Santa hands the US Postal Service a shiny new opportunity to rebrand itself as a lovable, caring organization that is an integral part of all 43,000+ Zip Codes it services. Every year, the USPS blows it terribly.
I found myself in the Englewood OH 45322 Post Office last Friday about 4:00pm. Ironically [...]

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