Some things I know

I just got done speaking with an American Express rep to pay my bill. I had to call them because I missed the bill pay window between 3:00-7:00am where their web site will actually work to pay my bill.

It got to think about stuff I “know” to be true, even though other dogs swear they aren’t having the same problems.

I KNOW the Amex web site will not work during business hours.

I KNOW the Chase drive-through will make me wait for hours after 2:00pm on Fridays.

I KNOW the shake machine at the Burger King in Englewood will be broken.

I KNOW Time Warner will not really send someone out between the hours of 8:00-12:00am and I should just set aside an entire day.

I KNOW the only flights that ever leave on time from the Dayton International Airport are the first one and the last one of the day.

I KNOW any rental car company will not have a sub compact car available when I arrive.

I KNOW I will not be able to get out of Meijers without waiting in line at the register, even though I will have found everything I needed.

I KNOW my cell phone bill will never be what I was told when I signed up for the plan.

I KNOW the latest gadget I bought will not be compatible with anything else I own.

I KNOW that “no assembly required” really does require assembly.

I KNOW the directions someone just gave me that includes the phrase “you can’t miss it” will not actually get me where I’m going.

I KNOW portable electronic devices will have a 50lb power brick attached to the cord.

What else do YOU know that customer service reps tell you never happens to other people?

Contributed:
@Eva_Abreu via Twitter: I know that I’ll press 3, then 6, then 2, then hold for 13 min. only to get disconnected!

What would you do if you had $1 million dollars?

Dear President-elect Barack Obama;

I am a small business owner. I do quite well for myself as I am in a knowledge-based business servicing the youth sporting market and the retail services industries. I also dabble a bit in coffee and Web 2.0 consulting.

I was running some numbers this afternoon on the bail-out plans that have been proposed to date. As I look back on my college days some 20 plus years ago and my classes in English Literature — specifically with regard to American literature of the mid to late 1800s (Hawthorne, Dreiser, Meliville, etc) — I was struck with what is to me a strangely obvious fact. Modern capitalism has run its course and the current financial crisis is the front wave of a new economy.

At its basics, capitalism is providing money to build infrastructure for making goods and to a certain degree, providing services with the promise of a return on its sale or sale of the goods produced. Having been in a service industry all my life, I am not unaccustomed to “cramming” a product economic model (“making widgets”) into a service model. It really doesn’t work but we lied to ourselves just the same.

This country no longer makes things. We provide services; we assemble components. The old capitalist model where we invest in machinery, buildings, factories, etc for making goods is dead. It has been dying for a very long time. As such, funding the economy from the top down is not a viable option. There will be no trickle-down benefit as the economy will only swell and move if the bottom tiers start spending and buying goods and services. Yet, they can’t because they have no ready cash.

Capitalists talk in billions of dollars. Ordinary citizens talk about hundreds each week. Investment banks talk millions in transaction per day. Small business talks about hundred of thousands in revenue. When you pour $700 billion into Wall Street, it is like dumping a gallon of water into the Pacific Ocean. When you pour $1 million into a small business, it is like filling a bathtub with a fire hose.

Here is my proposal:
– Establish a fund of $400 Billion dollars.
– Give $1 Million dollar grants to 400,000 business that are ready, able and willing to provide services to a service-based economy.
– Each business can then afford to hire 6 people at a salary of $40,000. With health care, taxes, equipment, etc. that should equal about $60,000 investment for each employee.
– That leaves about $640,000 left for materials, computers, advertising, marketing, etc.
– Encourage a strong multi-generation team, such as Gen Y, Xers, Boomers and beyond. Working together, we make a difference we all want to experience.

That puts about 2.4 Million people to work, building knowledge centers for teachers, creating software to better manage health care systems, providing new event marketing systems for brands, creating better time balance management systems for new parents, perhaps even finding a cure for some diseases. The infrastructure of services you will jump-start will sustain itself well past the year the US Government will fund.

Your campaign proved the model. Small amounts of money spread across millions of people who are motivated to creating a better world than was left them works. We are ready, willing and able to make the change.

Lead us and help us say, “Yes, we can” one small voice at a time until it becomes a thunderous, mighty roar.

Warm regards,

G.

PS I look forward to seeing the new puppy Malia and Sasha pick out!

No party for old men

It is sad what the Democrats are doing to Joe Lieberman. The only “sin” Sen. Lieberman committed was having opinions that did not quite align themselves with the new leadership. 

I looked up the Senator Oath of Office. It reads:

I do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same; that I take this obligation freely, without any mental reservation or purpose of evasion; and that I will well and faithfully discharge the duties of the office on which I am about to enter: So help me God.

There is no mention of party loyalty, no mention of suspending personal beliefs and opinions when taking the oath, no mention of “with us or against us.”  To paraphrase from several Obama speeches, there is no Democratic Senate or Republican Senate, there is the Senate of the United States of America.

I want my senators to think for themselves. I want my senators to take risks. I want my senators to have the freedom to have liberal opinions on social reform, but conservative views on national defense. I want a healthy, authentic discussion of ideas in the US Senate. That was the mandate we gave Barack Obama, not a mandate to further divide the country with the “victor” handing out spoils of war. 

Joe Lieberman knew the risks he was taking, but I think at some level — perhaps naively, perhaps with more hope than was pragmatic — that this election cycle held two candidates, each had the ability, political capital and personal stones to rise above partisan government and lead a country. That he chose to back John McCain who eventually did not prevail is incidental to the academic argument.

President-elect Obama needs to show strong leadership with Harry Reid and Nancy Pelosi. He need to put a face of cooperation, but firm leadership, on the “New Democratic Party.” All three are at a crossroads at this very moment, with Joe Lieberman being the turtle in the road.

If you have not yet read The Grapes of Wrath by John Steinbeck, read it now. Focus on the turtle. The question remains; will the Democratic Party be the truck driver that swerves to try to hit the turtle for sport or Tom Joad who shelters the turtle in his jacket. (Spoiler: the turtle prevails, despite setbacks…)

These are the tests that determine the character of a man. I hope Obama passes.

Posted by email from rufus’s posterous

We didn’t start the fire either

A couple weeks ago, Ryan Healy wrote a blog post about how Baby Boomers screwed up the world and how GenY is going to “fix” it. After turning it over in my 40+ brain a bit (Boomers like to think things through before yapping off; part of our charm) here are some observations about the article and the point of view GenY has of us.

The world we inherited was screwed up too
The country was scared of the Godless communists who were going to ravage the countryside, stealing our resources, forcing Americans to bend to the will of Stalin and Khrushchev. If you grew up Catholic, the world was even worse because you had the US Government scaring you as well as the Vatican. We had fall-out shelter drills, we were shown films of nuclear holocaust and crazy Khrushchev beating his shoe on the desk at the UN. It was scary.

And, it was REAL because a greater percentage of our parents fought in WWII and Korea. They saw evil up close and were determined not to let us see that much evil that close up. But, many of the Boomers did see evil in Vietnam that was more savage than WWI and revolted in the only way they knew how; protest and civil disobedience.

Most GenYers don’t have parents who did active duty in any war. Most GenYers did not know rationing or very high unemployment or home mortgages that were 20% or higher. While you may know high debt, the debt as a ratio of income and assets is about the same as the Boomers cause we didn’t have as much “stuff” (iPods, laptops, DVD collections…..)

Technology did not exist
I find it ironic that GenYers are complaining about the mess that Boomers left for them to clean up using WiFi networks, laptop computers and open source software that was carved out of nothing by a Boomer generation. Interesting.

To find out how Boomers used to learn, rent The Paper Chase. It’s ok. You can Google it and then rent it on NetFlix.com. We Boomers won’t care that much that you don’t have it on VHS.

I don’t want this post to spiral into a “we used to walk three miles uphill in the snow” article, but for GenY to say they are inheriting a mess they need to clean up to to admit to not having a sense of history and perspective. Most things that GenY complains about are consequences of the human condition, not a product of what Boomers did to them.

Boomers were crapped on just as badly back in the day. Just different crap.

My God can beat up your God

More wars have been waged in the name of God than any other reason. Oil and gold are a very distant second. For religious fanatics on both sides, there is no greater cause than God.

Do the Republicans EVER read history? We did this before during the Crusades. How did that all fare? This is very, very scary.

Pay attention to the news cycle and do something with it

Clever focus on Arizona, with McCain running for president
Clever focus on Arizona, with McCain running for president
Yesterday, I received the monthly issue of Association News, read the front cover and was immediately in awe of the level to which this organization is paying attention to the world around them.

One could say that the choice of featuring Arizona was merely coincidental or that the state was next on the calendar to be featured. OR, one could give these really clever, in-tune and aware folks credit for recognizing that if they were to include Arizona — the state John McCain is from — on the front cover, right about now in the election and news cycle and talk about it that they would get some lift in the blogs, Google News and just an overall heightened interest in Arizona by the otherwise complacent national media.

Just plain clever. I just hope they increased their circulation just a bit with the GOP events and their CPM to advertisers.

Good politics, good timing, bad ethics

Source: www.state.gov
Source: www.state.gov
I don’t believe in conspiracy theory, but I do believe in well-timed political maneuvering. The pull-out agreement that Rice and Zebari announced on Friday smacks of this kind of political positioning, devoid of any ethical or moral responsibility to the country, troops, citizens and self. The timing of the announcement a few days before the DNC in Denver takes the wind out of the Obama sails, deflating any opportunity that could be made for ending the war in Iraq and bringing the troops home soon.

One could make the argument that these things take time to negotiate, that the Iraqis are ready to stand on their own without the United States, that the Iraqi government has developed and the timing of the announcement was merely coincidental. One would not want to assert that the President of the United States is playing political games with the lives of the armed forces, their families and the citizens of another sovereign nation.

But, the attitudes of the administration, the timing of the events that are about to unfold in the coming months with the election and the earnestness Mr. Bush has with establishing a legacy tends to belie the honesty and coincidental nature of the event.

Some would say that 2011 is just no do-able, it is too soon and the task too complicated. But, for those who attempt to make an argument that Mr. Bush and Mr. McCain wish to stay in Iraq for the “next 100 years,” they will now be pooh-poohed as alarmists, making a case for a war that has now effectively ended.

The political skill is admirable. The ethics are reprehensible.